Terms of Service.
Short, readable, and honest about what this document is: the starting point for a commercial relationship, not the last word. The signed merchant agreement always takes precedence.
1 · Agreement
By accessing bystal.com or using the Bystal platform, you agree to these Terms of Service. If you're using Bystal on behalf of a company, you represent that you have authority to bind that company to these terms.
2 · Acceptable use
Don't use the service for illegal activity, to infringe someone else's rights, to send spam, to reverse-engineer or resell the platform without our written consent, or to circumvent tax, sanctions, or AML obligations. We may suspend accounts that do.
3 · Fees and payment
Pricing is described on the pricing page. Per-transaction fees are billed continuously; plan fees are billed monthly or annually in advance. Taxes on our fees (if applicable) are added at invoice time.
4 · Merchant data
You retain ownership of your store data, customer lists, and transaction history. We process it on your behalf to provide the service and never sell it to third parties. See the Privacy policy for what we collect and why.
5 · Termination
Either side can terminate with 30 days' written notice. We may suspend immediately for non-payment, legal risk, or a breach of the acceptable-use clause. On termination you can export your data for 90 days.
6 · Warranty disclaimer
The service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
7 · Limitation of liability
Except for our indemnities, neither party is liable for indirect, consequential, or punitive damages. Direct damages are capped at the fees paid to Bystal in the 12 months preceding the claim.
8 · Governing law
These Terms are governed by the laws of the State of Delaware, USA, where Bystal LLC is formed. Disputes will be resolved in the state or federal courts of Delaware, unless we've signed a merchant agreement specifying otherwise.
9 · Contact
Questions? legal@bystal.com.